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HOTTUBRESCRIPTION.COM
DBA LOTARX, LLC


Terms of Use

LotaRx, LLC DBA Hot Tub Prescription · Last Updated: July 26, 2026 · www.hottubprescription.com/terms-of-use

BY CLICKING “I ACCEPT” OR BY OTHERWISE ACCESSING OR USING THIS SITE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS OF USE AND HOT TUB PRESCRIPTION’S PRIVACY POLICY (COLLECTIVELY, AND AS AMENDED FROM TIME TO TIME, THE “TERMS”). IF YOU ARE NOT ELIGIBLE OR DO NOT AGREE TO THE TERMS, YOU MAY NOT USE THIS SITE. YOUR USE OF THIS SITE CONSTITUTES AN AGREEMENT BETWEEN YOU AND HOT TUB PRESCRIPTION TO BE BOUND BY THE TERMS.

ARBITRATION NOTICE. Except for certain disputes described in Section 22, all disputes arising under the Terms will be resolved by binding, individual arbitration. BY ACCEPTING THE TERMS, YOU AND HOT TUB PRESCRIPTION EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (except for matters that may be taken to small claims court). Your rights will be determined by a neutral arbitrator and not by a judge or jury. Please refer to Section 22 for additional detail.

1. Use of the Site

LotaRx, LLC d/b/a Hot Tub Prescription, a Florida limited liability company (“Hot Tub Prescription,” “Company,” “we,” “us,” or “our”), operates the website located at www.hottubprescription.com (the “Site”). Hot Tub Prescription is an independent technology platform that connects adult users (“Users”) with independent licensed healthcare professionals (“Providers”) so that a Provider may, if clinically appropriate in the Provider’s sole professional judgment, issue a prescription and/or Letter of Medical Necessity (a “Hot Tub Prescription Letter”) for certain wellness devices.

By accessing and using the Site, you agree to be bound by the Terms and all other terms and policies that appear on the Site. You may not access or use the Site or accept the Terms if you are not at least 18 years of age. If you do not agree with all of the provisions of the Terms, do not access or use the Site.

2. Statement of Accuracy, Responsibility, Consent & Records Authorization

Users who submit a request for services through the Site also agree to the following statement, which is presented for acceptance on the request form:

In this statement, “Company” means LotaRx, LLC d/b/a Hot Tub Prescription, and “Provider” means the independent licensed healthcare professional who reviews the request (under the professional responsibility and liability of that Provider and the Chief Medical Officer of the clinical network).

By submitting this request, the User affirms that all information provided is accurate, truthful, and complete to the best of the User’s knowledge. The User understands that this is an online, asynchronous (store-and-forward) telehealth documentation review to determine whether Provider documentation may be clinically appropriate for a documented health condition.

The User understands and agrees as follows:

  • This is a telehealth review and documentation service only. It is not primary care, emergency care, or ongoing treatment, and it does not create an ongoing provider–patient relationship beyond this limited review. If the User is experiencing a medical emergency, the User will call 911.

  • This service does not constitute tax, legal, financial, insurance, reimbursement, or benefits advice. Any use of an issued Hot Tub Prescription Letter for HSA/FSA reimbursement, tax deductions, sales-tax exemptions, or any other financial benefit is solely the User’s responsibility. Eligibility varies by individual circumstances, plan rules, and applicable law. The User will consult the User’s own tax advisor, accountant, attorney, or plan administrator.

  • Submitting this application does not guarantee approval or issuance of documentation. The Provider retains full and sole clinical discretion to approve or deny any request. All determinations are based solely on the information the User provides and on the Provider’s independent professional judgment.

  • The User must personally complete and submit this form. It may not be completed by a retailer, salesperson, or any other third party on the User’s behalf.

  • This service is intended only for individuals with a documented health condition. It is not intended for leisure, recreational, or general wellness use.

  • This service is not a substitute for in-person medical care. The User will consult the User’s own physician if the User’s condition changes or before beginning any new therapy.

Retroactive prescriptions are not permitted.
Prescriptions and Letters of Medical Necessity are signed and dated on the day they are reviewed. They will not be backdated under any circumstance. It is the User’s responsibility to obtain the proper documentation before purchasing a potentially qualifying device. Documentation must be dated prior to the purchase of the device. If a device has already been purchased or delivered, it may not qualify for an exemption or other benefit.

Sharing of records with the User’s retailer.
If documentation is issued, the User authorizes the Company and its affiliated Providers to share only the issued prescription and/or Letter of Medical Necessity, together with the User’s name and the basic order details needed to match the paperwork to the User’s purchase, with the retailer the User identifies in this form or from whom the User purchases the device. This disclosure is made solely so that the retailer can prepare and submit tax-exemption or other required paperwork connected to the purchase.

The User’s questionnaire responses, medical history, and any records or documents uploaded will not be shared with the retailer. Only the issued prescription and/or Letter of Medical Necessity and matching order details are shared. The User understands that this authorization is voluntary, that the retailer is an independent business and not a healthcare provider, and that information may no longer be protected by health-privacy laws once the retailer receives it. The User may revoke this authorization for future disclosures at any time by emailing info@hottubprescription.com. Unless revoked earlier, the authorization expires one (1) year from the date of the User’s consent to these terms or upon completion of the related paperwork, whichever comes first.

Additional terms.

  • The User is at least 18 years of age and is completing this request for the User alone.

  • The User agrees that the User’s electronic signature and selections on this form are legally binding, the same as a handwritten signature.

  • The User agrees to indemnify and hold harmless the Company, its officers, members, employees, agents, and its affiliated Providers from claims, losses, or penalties arising from inaccurate or incomplete information provided by the User, from the User’s use or submission of the issued documentation, or from any tax, reimbursement, or benefits claim the User makes.

  • The User’s records are maintained in accordance with applicable law and the Company’s Privacy Policy (www.hottubprescription.com/privacy-policy).

By continuing, the User acknowledges:

  • This is a telehealth review and documentation service only.

  • The Provider’s role is limited to reviewing the submitted materials and, if clinically appropriate, issuing documentation based solely on professional clinical judgment under the responsibility of the Provider and the Chief Medical Officer.

  • The User accepts full responsibility for the accuracy of the submission and for any use of the documentation provided.

  • No retailer, salesperson, or other third party has completed this form for the User, told the User what medical information to provide, or promised that documentation will be issued.

  • No tax savings, deductions, exemptions, reimbursements, approvals, benefits, or financial outcomes are promised, implied, or guaranteed by the Company or any Provider.

  • Any tax, financial, reimbursement, benefits, or approval outcome is outside the control of the Company and the Provider and depends on the User’s state, retailer, plan administrator, and the applicable authority.

3. Limited Scope of Services; No Doctor–Patient Relationship with the Company

The Site is an independent technology platform. Hot Tub Prescription does not practice medicine, does not provide medical advice, and does not make clinical determinations.

All clinical review of questionnaire responses, evaluation of medical necessity, and decisions to issue or refuse a Hot Tub Prescription Letter are made solely by independent licensed Providers under their own professional licenses and under the clinical responsibility and liability of those Providers and the Chief Medical Officer of the clinical network. The Company has no authority, control, or liability over any clinical judgment or documentation issued or refused.

The content of the Site is educational and informational only and is not medical, psychological, tax, legal, or financial advice. The Site does not create any professional relationship between Hot Tub Prescription (or any of its officers, directors, employees, consultants, independent contractors, agents, or affiliates) and the User, and does not create any doctor–patient relationship with the Company. Any limited provider–patient relationship that may arise exists solely between the User and the individual licensed Provider who reviews the request and ends upon completion of that review.

The User acknowledges and agrees that the Providers are solely liable for, and have complete authority, responsibility, supervision, and control over, the provision of all clinical services. Neither Hot Tub Prescription nor any third parties who promote the Services or provide a link to the Site shall be liable for any damages allegedly caused by the professional advice or Services obtained from a Provider.

4. Refund and Cancellation Policy

Once an order is placed, it is non-refundable unless one of the two exceptions below applies.

Refund Eligibility. A refund is available only in the following situations:

  • Declined requests. If, after clinical review, the Provider determines that the User does not qualify and a Hot Tub Prescription Letter is not issued, the User will receive a refund.

  • Retailer rejection. If the User’s retailer will not accept the issued Hot Tub Prescription Letter, the User may request a refund by notifying the Company at info@hottubprescription.com within five (5) calendar days after the Letter is issued and providing written proof from the retailer stating that the retailer will not accept it.

Non-Refundable Situations. Refunds will not be issued if:

  • The Hot Tub Prescription Letter has been issued and contains accurate information as determined by the Provider, and no qualifying retailer rejection has been reported as described above.

  • The User changes the User’s mind after the Letter has been issued or decides not to use it.

  • A retailer rejection is reported more than five (5) calendar days after the Letter was issued, or is not documented in writing.

5. Site Content

Although Hot Tub Prescription makes reasonable efforts to ensure that the content of the Site is correct and up-to-date, Hot Tub Prescription cannot guarantee, and makes no representations or warranties regarding, the accuracy, completeness, reliability, or usefulness of the Site. Hot Tub Prescription reserves the right to change, add, or remove some or all of the content on the Site or to temporarily or permanently discontinue all or any portion of the Site at any time without notice. The Site and the Services are intended for use in the United States. Availability of the Services may vary by state. Persons using the Site or receiving Services outside of the United States do so at their own risk.

6. User Information; No User Accounts

The Site does not currently offer customer accounts. Users provide information through the forms on the Site and the request form. Each User agrees that all information provided will be true, accurate, current, and complete. Each User is responsible for maintaining the security of the email account used to communicate with Hot Tub Prescription. To request access to, correction of, or deletion of personal information, Users should email info@hottubprescription.com as described in the Privacy Policy. The Site is not directed to children. By using the Site, each User represents that the User is at least 18 years of age and of legal age to form a binding contract.

7. License; Acceptable Use

Hot Tub Prescription grants each User a limited, non-exclusive, nontransferable right to access the Site and use the Services solely for the User’s personal, non-commercial use and only as permitted under the Terms. Each User agrees that the User will not: (a) impersonate any person or entity; (b) use the Site or Services to violate any law; (c) reverse engineer any software or components of the Site; (d) distribute viruses or harmful code; or (e) use the Services in any manner that exceeds the scope of use granted. Each User also agrees not to upload unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable content. Hot Tub Prescription may refuse or remove any content in its sole discretion.

8. Materials Submitted by Users

Each User retains any copyright and other proprietary rights in materials the User submits (“Submitted Materials”). By providing Submitted Materials, the User grants Hot Tub Prescription a non-exclusive, royalty-free license to host, store, reproduce, and use them solely to operate the Site, provide the Services, comply with law, and make the disclosures described in the Privacy Policy or authorized by the User (including sharing issued documentation with the User’s retailer when authorized under Section 2).

9. Payments; Promotional Offers

By submitting payment, the User agrees that Hot Tub Prescription may retain the payment (subject to the Refund Policy in Section 4) if Hot Tub Prescription makes a reasonable effort to follow up and the User does not complete the intake questionnaire, provide required information, or sign electronic documents sent to the email address used at billing. Hot Tub Prescription may change fees or offer promotions in its sole discretion.

10. Website Links

Hot Tub Prescription is not liable for any information, software, or links found on any third-party website or for the acts or omissions of any such websites or their operators. Linked websites are not under Hot Tub Prescription’s control.

11. Intellectual Property Ownership

The Site and its entire contents, features, and functionality are owned by Hot Tub Prescription, its licensors, or other providers of such material and are protected by United States and international intellectual-property laws. Users may use the Site only for personal, non-commercial use as permitted by the Terms.

12. Trademarks

Certain names, logos, and other materials displayed on the Site may constitute trademarks or service marks of Hot Tub Prescription or third parties. Users are not authorized to use any such marks without express written permission.

13. Termination of Access

Users may stop using the Site at any time. Hot Tub Prescription may suspend or terminate a User’s access to the Site and the Services for any reason or no reason at any time. Subject to applicable law (including medical-records retention requirements), Hot Tub Prescription reserves the right to maintain, delete, or destroy communications and materials submitted to the Site.

14. Right to Modify

Hot Tub Prescription may change the Terms at any time on a going-forward basis. Continued use of the Site after notice of changes constitutes acceptance of the revised Terms.

15. Reviews

Reviews and testimonials are for informational purposes only. Hot Tub Prescription does not claim that any User or any significant number of consumers will experience the same results. Results of any individual are not a guarantee, warranty, or prediction of any outcome.

16. Disclaimer of Warranties; Release

USE OF THE SITE OR SERVICES IS AT THE USER’S SOLE RISK. BOTH THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. HOT TUB PRESCRIPTION EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, AND FREEDOM FROM ERRORS OR VIRUSES.

The Site does not offer or constitute legal, tax, financial, insurance, or benefits advice. Hot Tub Prescription makes no claims, guarantees, or warranties regarding any tax exemption, HSA/FSA reimbursement, deduction, disability status, or any other financial or legal outcome. Even if a Provider issues a Hot Tub Prescription Letter, that documentation does not guarantee that any retailer, plan administrator, tax authority, or other third party will accept it or that the User will receive any particular benefit. Any such outcome is solely the User’s responsibility and depends on applicable law, plan rules, and the decisions of third parties outside the Company’s control.

Hot Tub Prescription is not liable for any treatment or action taken by any person following information on the Site or for any unfair business practices by third parties. Communications on or through the Site do not create client-professional relationships with the Company except as described in the Privacy Policy or required by law.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HOT TUB PRESCRIPTION OR ITS SHAREHOLDERS, MEMBERS, OFFICERS, EMPLOYEES, MANAGERS, DIRECTORS, INDEPENDENT CONTRACTORS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, LICENSORS, SUPPLIERS, SERVICE PROVIDERS, ATTORNEYS, ACCOUNTANTS, SUCCESSORS, OR ASSIGNS (EACH A “HOT TUB PRESCRIPTION PARTY”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO USE OF THE SITE OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

Hot Tub Prescription’s sole liability to any User for any reason, and the User’s sole and exclusive remedy, is limited to the amount the User paid for any product or service purchased from Hot Tub Prescription. Any claims arising out of or in connection with use of the Site must be brought within one (1) year after the event giving rise to the claim. Each User waives any right to participate in a class action for any losses or damages resulting from use of the Site.

18. Assumption of Risks

Each User understands, acknowledges, and freely assumes all risks (whether or not foreseeable) relating to access to and use of the Site and Site content, or relating to any activity, information, or service provided by Hot Tub Prescription or any Provider. Each User assumes personal responsibility for any injury, illness, damage, loss, claim, liability, or expense arising out of or in connection with the Site or use of any documentation issued through the Services.

19. Indemnification

Each User agrees to indemnify, defend, and hold harmless Hot Tub Prescription and all other Hot Tub Prescription Parties from and against any claims, actions, demands, liabilities, and settlements (including reasonable legal fees and costs) resulting from or alleged to result from: (i) the User’s violation of the Terms or of applicable laws; (ii) the User’s use of or reliance on information on the Site; (iii) any materials the User submits; (iv) inaccurate or incomplete information the User provides; (v) the User’s use, misuse, or submission of any Hot Tub Prescription Letter or related documentation; or (vi) any claim related to tax exemptions, HSA/FSA reimbursements, deductions, or other financial benefits the User pursues.

Each User also agrees to indemnify and hold harmless the Provider(s) who review the User’s request from third-party claims arising from the User’s lack of adherence to information or advice provided by such Provider or from the User’s use of any documentation issued. Hot Tub Prescription reserves the right, at the User’s expense, to assume the exclusive defense and control of any matter for which the User is required to indemnify a Hot Tub Prescription Party, and the User agrees to cooperate fully.

20. Geographical Restrictions

The Services are intended for use in the United States. Hot Tub Prescription makes no representation that the Services are appropriate or available outside the United States. All financial transactions are processed in U.S. dollars.

21. Disclosures

Providers must present evidence of applicable professional licenses. Hot Tub Prescription does not monitor ongoing compliance by Providers with licensing requirements. Professional licenses are issued by state licensing boards. Users may report a complaint relating to Services provided by a Provider to the applicable licensing board in the state where the Services were received. Hot Tub Prescription may receive a platform or technology fee in connection with the Services; this does not constitute an endorsement of any particular Provider.

22. Dispute Resolution; Arbitration

(a) Generally. Subject to the exceptions below, every dispute arising in connection with the Terms, use of the Site, or receipt of Services will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by these Terms. Each User and Hot Tub Prescription waive the right to a trial by jury and the right to participate in a class action.

(b) Exceptions. Nothing in the Terms waives the right of either party to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through an applicable agency; (iii) seek injunctive relief in aid of arbitration; or (iv) file a lawsuit to address intellectual-property infringement.

(c) Opt-Out. A User may opt out of arbitration within 30 days after first agreeing to the Terms by sending a written Opt-Out Notice to LotaRx, LLC d/b/a Hot Tub Prescription, Attention: Legal – Arbitration Opt-Out, 2009 1st Ave E, Bradenton, FL 34208, containing the User’s full legal name, the email address used with Hot Tub Prescription, and a clear statement that the User wishes to opt out of arbitration.

(d) Arbitrator. Any arbitration will be settled under the Federal Arbitration Act and administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by the Terms. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.

(e) Notice of Arbitration; Process. A party intending to pursue arbitration must first send a written Notice of Arbitration by certified U.S. mail or Federal Express (signature required) to the other party. A Notice of Arbitration sent to Hot Tub Prescription must be sent to LotaRx, LLC d/b/a Hot Tub Prescription, Attn: Legal – Notice of Arbitration, 2009 1st Ave E, Bradenton, FL 34208. The Notice must describe the nature and basis of the claim and set forth the specific relief sought. The parties will make good-faith efforts to resolve the dispute directly. If no agreement is reached within 30 days after the Notice is received, either party may commence arbitration. All arbitration proceedings will be strictly confidential unless otherwise agreed in writing.

(f) Fees. Payment of filing and arbitration fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in Miami, Florida. If the arbitrator finds that the substance of a claim or the relief sought is frivolous or brought for an improper purpose, the User will be solely responsible for all arbitration fees and will reimburse Hot Tub Prescription for any amounts previously paid that are the User’s obligation under the AAA Rules. The arbitrator must issue a reasoned written decision.

(g) No Class Actions. Each User and Hot Tub Prescription agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding unless both parties agree otherwise.

(h) Modifications. If Hot Tub Prescription makes any future change to the arbitration provisions of this Section 22 (other than a change to the address for notices), a User may reject the change by sending written notice within 30 days of the change. In that case, the User’s access to the Site may be terminated, and the arbitration provisions as in effect immediately prior to the rejected changes will continue to apply.

(i) Enforceability. If all or any material portion of this Section 22 is found to be unenforceable, or if Hot Tub Prescription receives a valid Opt-Out Notice, then this Section 22 will be null and void with respect to that User, and the exclusive jurisdiction and venue described in Section 23 will govern.

23. Other Provisions

Users may not assign or transfer the Terms or their rights under the Terms without Hot Tub Prescription’s prior written consent. Hot Tub Prescription may assign the Terms at any time without notice or consent. The Terms and use of the Site are governed by the laws of the State of Florida without regard to conflict-of-laws principles. The parties agree to the personal and subject-matter jurisdiction and venue of the courts located in Miami, Florida, for any action related to the Terms that is not subject to arbitration.

By checking the “Agree” box, the User creates a legally binding electronic signature and a binding, enforceable agreement. Hot Tub Prescription may send privacy or other notices, disclosures, or communications regarding the Site or the Services by email to the address the User provided or by posting on the Site. Delivery is effective when sent, regardless of whether the User reads the communication.

No waiver by Hot Tub Prescription of any term or condition shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Hot Tub Prescription to assert a right or provision under the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions continue in full force and effect.

The Terms constitute the sole agreement between the User and Hot Tub Prescription relating to use of the Site and the Site content. No representations, statements, or inducements, oral or written, not contained in the Terms will bind either party.

Please report any violations of the Terms to info@hottubprescription.com.

The Digital Millennium Copyright Act of 1998 provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. Notices and counter-notices must meet the statutory requirements of the DMCA. Any written notification of claimed infringement should comply with Title 17, United States Code, Section 512(c)(3)(A) and should be provided in writing to LotaRx, LLC d/b/a Hot Tub Prescription, Attn: Legal – Copyright Infringement Notice, 2009 1st Ave E, Bradenton, FL 34208. Hot Tub Prescription will promptly terminate the Site access of users determined to be repeat copyright infringers.